CANCELLATION POLICY

BROW EYED GIRL DEPOSITS & BOOKING: • All appointments require a 50% deposit to secure a time slot. • Deposits are applied to the service total at checkout. • For all permanent makeup services, deposits are non-refundable under all circumstances, regardless of how far in advance the appointment is canceled or rescheduled. CANCELLATIONS & RESCHEDULING FOR PERMANENT MAKEUP SERVICES: • Any cancellation or reschedule, for any reason, results in forfeiture of the deposit. • A new deposit is required to rebook. FOR NON-PERMANENT MAKEUP SERVICES: • A minimum of 48 hours notice is required to cancel or reschedule without penalty. • Cancellations or reschedules within 48 hours result in forfeiture of the deposit. APPOINTMENT CHANGES: • If you need to cancel or reschedule an upcoming appointment, the easiest way to do so is through our online booking site where your appointment was originally booked. Otherwise, please call us at 908-472-5557 or email us at info@broweyedgirl.com. NO-SHOWS (ALL SERVICES): • No-shows will be charged 100% of the total service price. • Repeat no-show clients may be refused future booking privileges. LATE ARRIVALS: Arrivals more than 10 minutes late are considered a late cancellation and will result in deposit loss Appointments will not be extended past the reserved time. REFUNDS: • All completed services and applicable fees are non-refundable. PAYMENTS: • Prices are subject to change without notice. • Accepted payments: Cash, Visa, Mastercard, Discover, and American Express. • Checks are not accepted. • A credit card processing fee applies to all credit card transactions. • Applicable New Jersey sales tax will be added to services where required. • Gratuities are appreciated and may be provided in cash or via Venmo directly to your artist. STUDIO ETIQUETTE: • Children are not permitted in the studio. • Please arrive alone unless pre-approved by our staff. • Cell phone use is not permitted during services, as it interferes with the artist and/or procedure. • Phones must be silenced. PERMANENT MAKEUP TOUCH-UPS • Touch-ups must be scheduled 4 to 5 weeks max after the initial session to qualify for touch-up pricing. • Touch-up pricing is not included in the initial service. • Touch-up pricing is based on your most recent visit with Brow Eyed Girl and is subject to change depending on pigment retention, skin condition, lifestyle, and overall appearance at the time of the appointment. • Results may vary based on aftercare compliance, skin type, and healing response. CONSENT & HEALTH DISCLOSURE • A signed consent form is required prior to all permanent makeup services. • Clients must disclose all medical conditions, medications, allergies, and prior procedures. • Brow Eyed Girl reserves the right to refuse service to anyone who does not comply with studio policies or presents contradictions to treatment.